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  • How to change space order

    Step 1: From the Devices Page, tap the plus icon on the top right

    Step 2: Tap Create New Space

    Step 3: Tap Sort by Device

    Step 4: Then tap the space you would like to move and drag it to change the order

    Step 5: Tap Done to save the settings


  • Why does the sharing fail sometimes?

    You can only share devices with an EZVIZ account in the same region.

    Make sure you type the correct Email or phone number. Let the recipients check their Email or phone number by going to Menu on the top left side- My Profile.


  • How to check your app version

    Step 1: Tap the profile icon on top left corner

    Step 2: Tap Settings

    Step 3: Tap About EZVIZ and here you would see the app version on the top. You can also click Check for Updates to see latest available versions.

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