Please follow the instructions below to set up your X5S-16L2:

1. Connect the LAN interface of NVR to that of the router using an Ethernet cable.
2. Connect the camera to the same router.
3. Connect the mouse to the USB interface of the NVR and connect the NVR to a local monitor using a VGA or HDMI cable.
4. Connect the NVR to a power source and turn on the power switch.
5. Follow the wizard on the local monitor, create a new device password, and complete the setup.
6.Go to “Menu” >> “Camera” >> “Search” >> “Add” to link the cameras.
7. If you intend to add 24*2MP cameras, please do remember to set 24-Channel Mode in “Menu” >> “Configuration” >> “General” >> “Enable 24-Channel Mode”.
8. Log into the EZVIZ app > click on the “plus” tab to add a device >> scan the QR code shown on the screen or the device label.

Please follow the below steps to add your device:

1. Please ensure your NVR is online.

2. Then scan the QR code on the white sticker at the bottom of the NVR box and you should be able to add your device.

If prompted for a password during adding, please kindly note that the password would be the verification code that you could find on the white sticker of the NVR box.

If prompted for an encryption password when viewing a camera, please kindly note that the password would either be the login password you created for the NVR during the initial setup (if your cameras are set up by adding to NVR directly) or the verification code you could find on the white sticker of each camera you have (if your cameras are set up via EZVIZ app).

Please kindly note that if you don’t have a hard drive installed, the DVR will keep beeping and can’t be disabled. If so, you may have to get an HDD to install and format.

If you have already installed an HDD, please check the HDD status by going to the monitor > Device Management > Advanced Settings > HDD. If it shows abnormal, please try to format it again and we do recommend you save a backup of important clips before formatting by going to Advanced Settings > Export.

Meanwhile, please also check below information:

1. Please check the power adapter between the DVR and the cameras, the DVR should be 1A, and the camera should be 1.5A.

2. IP address conflict can also cause beeping, so please go to Device Management—Advanced Settings, and confirm whether your DVR IP address conflicts with the IP addresses of other network devices in your home, if it is, please disable the Enable DHCP button to modify the IP address of your DVR.

3. Please ensure the firmware of your system is updated to the latest by going to Device Management—Advanced Settings—Maintenance—Upgrade.

4. Unplug and plug the power adaptor again, after that, click the Shutdown button then choose the Reboot button to reboot your system.

5. You may also try to default the system by going to the Device Management—Advanced Settings—Maintenance—Default.

If the monitor connected to your X4 displays a black screen, please follow the steps below to check:

1. Reduce Sub-stream: Go to the Device Management—Advanced Settings—Record—Parameters, then reduce the Sub-stream of your camera and apply it.

2. Go back to the main menu, then click the Shut Down button to reboot your system again.

Please follow the below steps to add your device:

1. Please ensure the NVR/DVR is online.

2. Then on the monitor, right-click your mouse to enter Menu > System Information > Device Info.

3. Scan the QR code shown on the screen and you would be able to add your NVR/DVR.

If prompted for a password, please kindly note the password would be the password you created for the DVR/NVR during the initial setup.

If you need to export some clips on your monitor, please follow the steps below:

1. Log into your NVR monitor.

2. Connect your external USB storage device to your NVR’s USB port.

3. Right-click your mouse to enter the Main Menu > Export > Normal > Export.

4. Select the video(s) you want to export, select the time and date you wish to export, and click on the “Export” tab at the bottom of the page, select the destination location on your USB External Storage device and complete the process.

If you need to export some clips remotely on your mobile phone:

Unfortunately, the EZVIZ mobile app does not support selecting and downloading clips directly, so you may export on the monitor or you may manually record the clips you would like on the EZVIZ app to export by following the steps below:

1. Log into your EZVIZ account and tap on the device cover picture to go to the Live View page.

2. From the Live View tap on the "Record" icon and the recording will start, tap on the icon to stop the recording.

3. Go back to the Home page, then from the top left corner tap on the "Profile" icon, then tap on "My Album".

4. Locate the video you just recorded and save it to your mobile device.

If you need to export some clips on your monitor, please follow the steps below to export recordings:

1. Log into your DVR/NVR monitor.

2. Connect your external USB storage device to your DVR/NVR’s USB port.

3. From the top menu, Click on “Device Management”.

5. From the menu on the left, Click on “Advanced Settings”-- “Export”.

6. Select the video(s) you want to export, select the time and date you wish to export and click on the “Export” tab on the bottom of the page, select the destination location on your USB External Storage device and complete the process.

If you need to export some clips remotely on your mobile phone:

Unfortunately, the EZVIZ mobile app does not support selecting and downloading clips directly, so you may export on the monitor or you may manually record the clips you would like on the EZVIZ app to export by following the steps below:

1. Log into your EZVIZ account and tap on the device cover picture to go to the Live View page.

2. From the Live View tap on the "Record" icon and the recording will start, tap on the icon to stop the recording.

3. Go back to the Home page, then from the top left corner tap on the "Profile" icon, then tap on "My Album".

4. Locate the video you just recorded and save it to your mobile device.

Please kindly note that X5C beeping all the time can have the following issues and you may check which one caused this by going to Menu > Configuration > Exceptions and selecting one by one:

1. HDD Error: Errors when writing or not formatting the Hard Disk before using or not using HDD.

2. Network Disconnect: No Ethernet, so please make sure the NVR is connected to a functional network and online.

3. IP Conflict: Please confirm whether your NVR IP address conflicts with the IP addresses of other network devices in your home by going to Configuration-Network-General, if it is, please disable the Enable DHCP button to modify the IP address of your NVR.

4. Record Exception: No video hard disk exists, so please check whether you have an HDD installed.

If the monitor connected to your X5 displays a black screen, please follow the steps below to check:

1. Power Check: Please check the power adapter and ensure that it is functional. A quick test will be swapping the camera power adapter for the DVR power adapter. 

2. Reduce Sub-stream: Go to the Device Management—Advanced Settings—Record—Parameters, then reduce the Sub-stream of your camera and apply it.

3. Go back to the main menu, then click the Shut Down button to reboot your system again.

Please follow the steps below to check the left storage of X4 and X5:

Right-click the mouse to go to Menu > System Information > Device Info > HDD > Free Space.

Or, right-click the mouse to go to Menu > Device Management > Advanced Settings> HDD > Free Space.

*Please kindly note that you can only check the free space on the monitor. On the EZVIZ mobile app, the storage in Settings > Storage Status > HDD refers to the HDD's total capacity.