How to export recordings for my X5C, X5S

If you need to export some clips on your monitor, please follow the steps below:

1. Log into your NVR monitor.

2. Connect your external USB storage device to your NVR’s USB port.

3. Right-click your mouse to enter the Main Menu > Export > Normal > Export.

4. Select the video(s) you want to export, select the time and date you wish to export, and click on the “Export” tab at the bottom of the page, select the destination location on your USB External Storage device and complete the process.

If you need to export some clips remotely on your mobile phone:

Unfortunately, the EZVIZ mobile app does not support selecting and downloading clips directly, so you may export on the monitor or you may manually record the clips you would like on the EZVIZ app to export by following the steps below:

1. Log into your EZVIZ account and tap on the device cover picture to go to the Live View page.

2. From the Live View tap on the "Record" icon and the recording will start, tap on the icon to stop the recording.

3. Go back to the Home page, then from the top left corner tap on the "Profile" icon, then tap on "My Album".

4. Locate the video you just recorded and save it to your mobile device.