• FAQ FAQ FAQ
Why my camera can't connect to W3?

Make sure you close the Wi-Fi guard mode.


How to do factory data reset of W3?

Press the reset button for over 6 seconds until the light flash white, and the router will be rebooted to complete the process.


What is the Wi-Fi password after the reset of W3?

After reset, the password will become “last 4 digits of SN No.” + ”verification code(6 upper case letters)”.


Does W3 support dual band?

Yes. W3 supports 2.4GHz and 5GHz dual band.